Email

Email Marketing Software for Retail | Retail Email Marketing Solutions

Email Marketing Connected to Your Store

Index Email Marketing

Email is a valuable channel to reach your customers. Index provides a set of performance-based marketing tools so you can engage your customers and keep them coming back for more.

Full Email Service Provider

Index is a full email service provider. We help you create promo templates and save them for future use, manage subscriber lists, distribute emails and measure the impact of every campaign.

Manage Email Campaigns

Create and manage campaigns from a central portal. Whether you want to deliver product recommendations, special discounts or personalized messages, our Campaign Manager helps you reach customers to build excitement around your brand.

Manage Email Campaigns

Create and manage campaigns from a central portal. Whether you want to deliver product recommendations, special discounts or personalized messages, our Campaign Manager helps you reach customers to build excitement around your brand.

Create a Promo or Message

Choose from product recommendations, tailored offers and special messages to strengthen your customers’ relationship with your brand.
Product Recommendations
Personalize based on each customer’s shopping history and evolving preferences. Cross-sell to new categories and upsell to higher margin products.
Coupons
Tailor to your customer’s preferences and price sensitivity. Encourage return visits and increase customer acquisition and retention.
Events
Invite customers to special events like private sales, tastings, classes and more. See RSVP’s and calendar saves through your Campaign Manager.
Loyalty Rewards
Send status updates, offer special treats, and more. Integrate with an existing loyalty program or create a new one to reward your best customers.
Messages
Reach out to customers at just the right time. Send a note on special occasions (birthdays, anniversaries) or when someone joins a group.
Reminders
Make sure customers don’t miss out on a great offer. Send a friendly reminder if they haven’t redeemed an offer or RSVP’d to an exclusive event.

Define the Target Audience

Segment customers based on attributes like shopping preferences, store affinity, frequency and more. Add dimensions to get more specific or use fewer to keep it broad. If you’re looking for ideas, we’re here to help.
Product Affinity / Favorite Products
Store Affinity / Favorite Stores
At-Risk
Frequency
Location

Define the Target Audience

Segment customers based on attributes like shopping preferences, store affinity, frequency and more. Add dimensions to get more specific or use fewer to keep it broad. If you’re looking for ideas, we’re here to help.
Product Affinity / Favorite Products
Store Affinity / Favorite Stores
At-Risk
Frequency
Location

Set the Trigger

Whether it’s a date/time, customer action or special event, you have complete control over when your message will be delivered. You can automatically attach a coupon or rewards points to your customer’s first e-receipt, send birthday promotions, or give them an exclusive offer when they reach a new loyalty status. The sky’s the limit.

Date/Time
Deliver messages anytime, day or night.

At-Risk
Automatically reach out to “at-risk” customers to win them back.

Birthdays & Anniversaries
Surprise your customers with celebratory offers.

Signup
Welcome customers upon e-receipt or loyalty signup

Points & Status
Reward your best customers when they reach new loyalty levels.

Reminders
Send friendly reminders if customers haven’t redeemed an offer.

Set the Trigger

Whether it’s a date/time, customer action or special event, you have complete control over when your message will be delivered. You can automatically attach a coupon or rewards points to your customer’s first e-receipt, send birthday promotions, or give them an exclusive offer when they reach a new loyalty status. The sky’s the limit.

Date/Time
Deliver messages anytime, day or night.

Birthdays & Anniversaries
Surprise your customers with celebratory offers.

At-Risk
Automatically reach out to “at-risk” customers to win them back.

Signup
Welcome customers upon e-receipt or loyalty signup

Points & Status
Reward your best customers when they reach new loyalty levels.

Reminders
Send friendly reminders if customers haven’t redeemed an offer.

Streamline Offer Redemption

Wherever your customers are—in-store, online, mobile—they can easily save and respond to offers. No paper coupons or QR scans to keep track of, no redemption codes to manage, and no complicated procedures. During checkout, saved offers are applied automatically. It’s a fast checkout with an awesome customer experience.

Streamline Offer Redemption

Wherever your customers are—in-store, online, mobile—they can easily save and respond to offers. No paper coupons or QR scans to keep track of, no redemption codes to manage, and no complicated procedures. During checkout, saved offers are applied automatically. It’s a fast checkout with an awesome customer experience.

Measure & Optimize Performance

Index reporting gives you real-time measurement of your marketing efforts. By seeing online/offline conversion and the true dollar impact of each campaign, you can fine-tune your strategy and increase your competitive advantage.
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